— HANAB Policies —
Privacy Policy
This policy explains how information may be handled when you browse HANAB, use the cart, contact us or prepare an order through WhatsApp.
Last updated: 20 September 2026
1. Information You Provide
When you contact HANAB or prepare an order, you may provide your name, phone number, delivery address, selected products and the content of your message. We use this information to respond to you, discuss an order, arrange order processing and provide customer support.
2. Shopping Cart Data
The HANAB website uses browser local storage to remember products you add to your cart. This information stays in your browser unless you clear website data or your browser removes it. The cart does not by itself send your name, address or phone number to HANAB.
3. WhatsApp Communication
When you choose to order or contact HANAB through WhatsApp, the website prepares a message and opens WhatsApp. You decide whether to send that message. Any information sent through WhatsApp is also processed according to WhatsApp's own terms and privacy practices.
4. Technical Information
Like most websites, our hosting provider and your browser may process basic technical information such as IP address, device type, browser type, requested pages and timestamps for security, reliability and website delivery. HANAB may use aggregated or non-identifying information to understand how the site performs.
5. Google Fonts
HANAB currently loads web fonts from Google Fonts. When your browser requests those font resources, Google may receive technical request information such as your IP address and browser details. If this setup changes, this policy may be updated.
6. How We Use Information
Information you provide may be used to answer questions, discuss fragrance options, process or coordinate orders, communicate about delivery, resolve customer support issues, prevent misuse and meet applicable legal or record-keeping requirements.
7. Sharing of Information
HANAB does not sell personal information. Information may be shared with service providers when reasonably necessary to operate the website, communicate with you or fulfil an order, including communication and delivery providers. Information may also be disclosed when required by applicable law.
8. Data Security and Retention
We take reasonable steps to protect information in our control, but no online transmission or storage system can be guaranteed to be completely secure. Information may be retained for as long as reasonably necessary for order support, customer service, record keeping or legal obligations.
9. Your Choices
You can clear local cart data through your browser settings. If you want to ask about personal information you previously provided directly to HANAB, contact us on WhatsApp at 0348 2636261. Requests may be subject to reasonable identity verification and applicable legal requirements.
10. Policy Updates
HANAB may update this Privacy Policy when website features, business practices or legal requirements change. The latest version will be posted on this page with an updated date.
11. Contact
For privacy questions, use our Contact page or message HANAB through WhatsApp.